Goodlife Fitness Hamilton Queenston Place

I like this gym however today was the first day I almost got denied a towel. I come here multiple times a week. Spend a lot of money on a membership and yet apparently can’t get a towel?! Is GoodLife hurting that much that towels are a money saving area for the club? Definitely sends the wrong message to loyal club members Second point is it sucks when classes become in jeopardy of cancellation due to not seeing 15 people weekly. Yet the same people do come weekly. Weather patterns have an impact. Again this is a premium gym and we shouldn’t have to worry about paid for amenities leaving. At that point crunch fitness would be a better option

I like this location it’s the closest to my house. I use the women’s only section so I cannot comment on the main space but it’s always clean in the women’s only section. The staff are friendly. They have all the equipment I need. My only complaint is the hours are not fully back to 24 hours so there are times I have to go to another location instead of this one. I do wish they do go back to 24hours all the time but understand if they don’t.

Love this gym! All staff are super friendly, equipment is nice and clean! Spacious environment! Only upsetting factor is they close early on the weekends at 8:30pm, and they are still considered a “24 hr Gym”. It would be great if they considered even closing later on the weekends such as 10:30pm as there are those who work on the weekends and don’t have much time to go after work when they close at 8:30.

This gym is fine, a normal gym. What’s NOT ok is the problem with their pre-pay system. Whatever you do don’t pre pay for a certain amount of time they WILL KEEP taking more money out of your account every two weeks no matter how much you pre pay. I pre-paid in June until the middle of August and thought everything was fine and good until a few weeks later I check my balance and found out they took $95 (two times $45) out of my checking account (ITS JULY NOT AUGUST YET why are they taking money out of my bank account since I prepaid? So like a normal person would I went to the gym and asked why they did this? The workers were of course clueless and one of the guys said “it must be a system error” and that he would leave a message for one of his managers, and that they would call me and let me know why and what happened. Four days later I get a call asking to explain the situation, which I did and again, and they said “I’ll call you back once I figure this out” (some woman on the phone). GUESS WHAT two weeks later NO CALL, and I went today to the gym to workout and APPARENTLY I owe them another $100 WHAT?! I PRE PAIDDD!!! No call back from this woman. And I can’t go to the gym apparently because I closed my bank account because they KEEP taking money. STILL NO EXPLANATION!!! This is messed up. All I wanted to do was get fit and as a broke student ended up going into debt thanks GoodLife!